To clean the recorder, dampen a soft cloth with lukewarm soapy water or natural cleanser and gently wipe down the recorder. The recorder should not be immersed in water under any circumstances.
PCA 500 is not a continuous heart monitor. It is an on-demand resting 12-lead ECG. When a patient wishes to record an ECG, the patient can apply the strip and recorder and use a compatible tablet or smartphone to record an ECG which is then uploaded to the cloud.
Physician interpretation time will vary depending on your physician. If you would like your physician to review your results quickly, please contact your physician’s office.
Yes. PCA 500 is able to detect when there is a pacemaker present and it will not affect the quality of the ECG test.
You can log in with your username and password via the QT ECG app or via the web page at dashboard.qtmedical.com.
The processing time to complete an upload of ECG records depends on the speed of your internet connection. Make sure that you have a stable WiFi or Cellular connection to ensure that your ECG uploads.
Please review the User’s Manual to ensure all steps and instructions are followed. If the problem persists, try recording ECG signals again after closing the QT ECG app, and rebooting the mobile device and the recorder.
We take your privacy and health information seriously. QT Medical complies with applicable privacy and health information laws in the U.S. Furthermore, QT Medical complies with European General Data Protection Regulation (GDPR). Please refer to our terms of use here and privacy policy here for more detailed information.
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