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General Information

  • What is PCA 500?
    PCA 500 is the first and only FDA-cleared, hospital quality 12-lead electrocardiogram (ECG) for professional and personal use. PCA 500 combines hospital grade accuracy, mobile technology, advanced software and cloud-based management to set a new standard in ECGs. Our ECG platform enables millions of patients to manage and monitor their heart health from the comfort of their homes.
  • For whom is PCA 500 appropriate?

    For professional use, PCA 500 can be used in a variety of clinical settings. In clinics and urgent care centers, the time saved during electrode placement and the paperless, centralized ECG management will enhance efficiency and streamline workflow. In telemedicine and remote care practice, PCA 500 enables lay people (patients) and lower-skilled personnel to conduct a 12-lead ECG test. Thru our secure cloud, providers can review the results remotely. In skilled nursing facilities, adding PCA 500 can allow in-house ECG testing that saves time, money and personnel needs. PCA 500 can be used by patients based on a doctor’s prescription. Patients with intermittent arrhythmias, chronic heart failure, or those who just had a coronary bypass, stents or ablation procedures may benefit from home cardiac monitoring. The doctor can decide if PCA 500 monitoring, under a doctor's supervision, is right for the patient. To learn more about specific areas of application, visit our site “Areas of Interest”.

  • Where can I find instructions for PCA 500?

    This video offers your patients step by step instructions. They can also download and print the PCA 500 Quick Guide.

  • How do I download the test reports after ECGs have been recorded?
  • Does PCA 500 produce the same quality of ECG obtained from a conventional hospital 12-lead ECG?

    Yes. PCA 500 was compared directly to the Philips Pagewriter TC70 in a clinical trial to test for ECG quality equivalence. ECG equivalence, determined by 3 cardiologists, was higher than the equivalency level required by the FDA. Essentially PCA 500 produces ECG’s of the same diagnostic quality as ECG systems that are much larger and use the complicated electrode patches and cables.

  • Can I use PCA 500 with wired lead cables?
  • Can PCA 500 be used when offline (i.e. when internet connection is not available)?
  • Can PCA 500 be integrated with my EMR/EHR platform?
  • Does PCA 500 continuously record the heart’s activity?
  • Which web browsers are supported?
  • How do I get PCA 500?

Device Use

  • What training is required to complete an ECG with PCA 500?
    PCA 500 is the first and only FDA-cleared, hospital quality 12-lead electrocardiogram (ECG) for professional and personal use. PCA 500 combines hospital grade accuracy, mobile technology, advanced software and cloud-based management to set a new standard in ECGs. Our ECG platform enables millions of patients to manage and monitor their heart health from the comfort of their homes.
  • How do I determine the correct electrode strip size for my patient?
  • Are the PCA 500 Electrode Strips one-time use?
  • Can PCA 500 be used when a patient has a pacemaker?
  • When should I clean my PCA 500 Recorder?
  • How should I clean my PCA 500 Recorder?

Compatible Tests and Treatments

  • Are there tests or treatments that are not compatible with PCA 500?
  • Can PCA 500 be left on a patient during defibrillation?

    No, the PCA 500 electrode strip and recorder should be removed if the patient requires defibrillation. For more information on defibrillation-proof products, please contact customer support.

Xpress ECG

  • How Does Xpress ECG work?
  • What patients can benefit from Xpress ECG at home?
  • Can patients do a 12-lead ECG test at home?
  • Is it a standard 12-lead ECG test? How is the quality?
  • Does it make financial sense for my practice to use Xpress ECG?
  • Why use Xpress ECG for your ECG needs?
  • How do I activate an Xpress ECG account?
  • How do I order an Xpress ECG test?
  • How do I know what size Electrode strip to order for each patient?
  • How soon will the patient receive the Xpress ECG kit?
  • How can my clinic bill for Xpress ECG? What CPT codes can I bill for?
  • How will I know my patients have all the information they need?
  • Does it cost anything to get started?
  • How do I get started?

Troubleshooting

  • Why can’t I log in to my account?
  • What should I do when a lead-off warning is shown?
  • Why can’t I pair PCA 500 to my tablet or smartphone?
  • Why does it say QT ECG App is not supported on this device?
  • How do I log in to my account?

Legal and Privacy

  • Are my data secure?
  • What do you do with my information?

    We take your privacy and patient information seriously. All patient information that is stored is private. QT Medical complies with all applicable laws in the US and the State of California. Furthermore, QT Medical complies with European General Data Protection Regulation (GDPR).

  • What is EKG360?
  • How do I request the EKG360 service?
  • Is there an age limit for EKG360 services?
    EKG360 is currently only available for patients aged 18 years and older.
  • Is PCA 500 covered by insurance?
  • Are EKG360 services covered by insurance?

    EKG360 services are cash pay only.

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